COVID-19: ALL YOUR QUESTIONS (UPDATE)
We have added all the questions that come to us via e-mail and social media, if you do not find an answer, contact us via our accounts on social media or e-mail.
Currently, your order may experience fulfillment and shipping delays due to COVID-19 and government restrictions. We are actively routing orders to the optimal facility for processing to ensure we can get your order to you as quickly as possible.
Have more questions? Submit a request or WhatsApp
We understand that you may have concerns and the official CDC FAQ page has some helpful information regarding how COVID-19 is transmitted, including:
“In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets. Currently, there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods. Information will be provided on the Coronavirus Disease 2019 (COVID-19) website as it becomes available.”
Shipping and purchase are still available in our stores, we perform pre-shipment checks and all workers work in a closed place and under high precautions.